Our Team
Our mission is TO PROVIDE EACH CUSTOMER WITH PROMPT, FRIENDLY, KNOWLEDGEABLE SERVICE, and our staff is committed to that mission.
TRAINING
Our staff is continually trained on all products and services we offer in the store. From paint to plumbing, key cutting to special orders, we have the most knowledgeable, dedicated staff around!
Staff are currently trained in:
NRHA (National Retail Hardware Association) Basic & Pro Training in all departments
Stihl, Weber, Benjamin Moore, Big Green Egg, and Scotts-Miracle Gro.
WORK WITH US
We are always looking for enthusiastic employees with a passion for DIY, desire to learn, and great customer service skills. We are always accepting applications, but you can check below for specific job openings at our 4 locations.
Please download the editable .pdf and email to your preferred location OR print and drop off at any of our four locations.
dupont@connollysdib.com
southgate@connollysdib.com
illinois@connollysdib.com
wellsstreet@connollysdib.com
georgetown@connollysdib.com
current job openings:
KEY HOLDER - ILLINOIS ROAD LOCATION
JOB SUMMARY:
We are looking for customer focused Key Holders. The ideal candidate would have excellent customer service skills, a willingness to learn life long useful home improvement knowledge and skills, and be open to a flexible schedule in a retail environment. Your main duties will be open and close the store on scheduled days, ensure high levels of customer satisfaction through excellent sales service, and help maintain a safe, clean, and friendly store environment.
You will work closely with customers to determine their needs, answer their questions about our products and recommend the right solutions.
RESPONSIBILITIES:
Ensure high levels of customer satisfaction through excellent sales service and a customer first mentality
Open and close the store on scheduled days
Assess customers needs and provide assistance and information on products and their features
Track the progress of weekly, monthly, quarterly, and annual objectives
Coordinate daily customer service operations (i.e. sales processes, orders, and payments).
Maintain in-stock and presentable store conditions in all areas
Carry out other store administrative tasks as directed by the store manager and fill in for the store manager when required
SKILLS REQUIRED:
A friendly, positive, customer focused attitude is a must
Basic understanding of sales principles and customer service practices
Strong math skills and attention to detail
Basic computer skills
Ability to work flexible hours and multitask in a retail environment
Ability to work in a team and independently with minimum supervision
Excellent time-management and organizational skills
Solid verbal communication and interpersonal skills
Strong problem solving skills
Willingness to learn about new items and procedures quickly
Ability to stand for long periods of time and to lift up to 50lbs
STORE ASSOCIATE - ILLINOIS ROAD LOCATION
JOB SUMMARY:
We are looking for customer focused store associates. The ideal candidate would have a strong customer service mentality, a willingness to learn life long useful home improvement knowledge and skills, and be open to a flexible schedule in a retail environment. Your main duties will be to work closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You will also be responsible for working alongside management and fellow employees to maintain the store’s visual appearance and inventory.
RESPONSIBILITIES:
Ensure high levels of customer satisfaction through excellent sales service and a customer first mentality.
Assess customers needs and provide assistance and information on products and their features
Follow and achieve store sales goals on a monthly, quarterly, and yearly basis
Process POS (point of sale) purchases
Maintain in-stock and presentable store conditions in all areas
Carry out other store administrative tasks as directed by the store manager
SKILLS REQUIRED:
A friendly, positive, customer focused attitude is a must
Basic understanding of sales principles and customer service practices
Basic math skills
Ability to work flexible hours and multitask in a retail environment
Ability to work in a team and independently with minimum supervision
Time management and ability to prioritize tasks given
Solid verbal communication and interpersonal skills
Willingness to learn about new items and procedures quickly
Ability to stand for long periods of time and to lift up to 50lbs
